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Sample of email to send to water treatment
facilities and local government officials

From: "Michael R. Meuser"
Date sent: Sat, 11 Dec 1999 15:49:36 -0000
Subject: ready for y2k??
Copies to:
Priority: normal

Hello - I am a resident of santa cruz. I just read an alert that there is a possibility of y2k related releases of untreated sewage and toxic chemicals at many water treatment plants. Could you please answer the following questions as soon as possible? Thanks so much.

I also checked EPA's Risk Management Plan database and did not find a report for the facility near downtown Santa Cruz at Neary Lagoon (I nearly missed your other facility as the street name is mispelled, and the county name is missing, among other errors). I only found a facility on Graham Hill Rd. Why is there no report for this facility?

Mike Meuser

For a press release and copy of the report check:

10 Questions for you to answer:

1.Have you completed your Y2K remediation, replacement, testing and contingency planning? If not, when will you be done?

2.Since industry experts have reported that independent outside Y2K auditors often identify many-fold more Y2K problems than on-site staff, can you tell me whether your Y2K assessment was done by outside auditors?

3.Do you have a contingency plan that covers what you will do in case of problems with the: (a) treatment plant; (b) distribution / collection system; (c) electrical supply; (d) telecommunications; or (d) chemical or othe r deliveries due to Y2K problems? Has it been tested in drills? Please provide me a copy.

4.How many hours / days can you provide water or sewer services without electricity?

5.Do you have Y2K-tested backup power generators? How long can they supply power without fuel deliveries or other replenishments? Do you have an agreement with the local electric utility that you are first in line in case of a power outage / brownout?

6.How long can you provide water / sewer services without deliveries of treatment chemicals, parts, or other necessities?

7.If your contingency plan relies upon manual operation, will you have adequate fully-trained staff at the plant to operate the plant manually at the time of the rollover? How long can those staff members operate the plan t manually? Have you completed drills for all staff to assure that manual operation will work for an extended period?

8.How will the public -- and especially vulnerable populations and their care providers -- be notified if there is a Y2K problem? Do you have a notification plan that includes health clinics, hospitals, nursing homes, dia lysis centers, and similar facilities?

9.What is your plan if there were to be a major spill of chemicals or sewage upstream of the drinking water intake? How long can the system provide safe drinking water if the source water becomes seriously contaminated?

10.Have you provided your customers with recommendations as to how to prepare for Y2K?

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